1st National Bank Frequently Asked Questions FAQs

FAQs

Online Banking FAQs

Find answers to your online banking and mobile app questions here.

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Loan FAQs

Find answers to your loan related questions here.

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Zelle® FAQs

Find the answers to your Zelle® questions here.

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General FAQs

1st National Bank is a premier community bank dedicated to serving the financial needs of our local community. With over 170 years of experience, we’re proud to provide a blend of modern banking solutions and personalized service.

Our main banking center is located in historic Lebanon, Ohio. For specific addresses and banking center details, please visit our Locations page.

You can find our current rates on our Rates page.

Opening an account is easy! Visit any of our banking centers and have one of our friendly bankers assist you with the process.

Yes, we offer online and mobile banking solutions for both personal and business clients. To register, visit ourOnline Banking Registrationpage.

You can also download our mobile banking app here.

 

 

You will receive an email from 1st National Bank containing a password protected PDF. This PDF is your eStatement.

  • Checking Account eStatement Passwords
    Your checking account eStatement password is the last four digits of your Social Security Number or EIN
  • Savings Accounts, Certificates of Deposits (CD)s, and Loans
    Your savings account, certificate of deposit (CD), or loan password is the first five characters of your email address and the last four digits of your Social Security Number or EIN.

    • Ex: Email address: johndoe@email.com SSN/EIN: 1234567890
      Password: johnd7890

You can reach our customer service team by calling (513) 932-3221, visiting a banking center, or sending us a message through our Contact Us page.

Absolutely! All deposits at 1st National Bank are insured up to the maximum allowed by the FDIC. Find out how much coverage you can get on your deposits with FDIC’s Electronic Deposit Insurance Estimator (EDIE) calculator. If you believe you need more coverage, ask a banker how we can structure your accounts to maximize your coverage.

Please report any lost or stolen cards immediately by calling (513) 932-3221 during business hours.

Report a lost or stolen ATM/Debit Card during non-business hours, call 1 (800) 523-4175 and select the Lost or Stolen Card option.

For a lost or stolen Credit Card call 1 (800) 423-7503  Visit our Lost/Stolen Card page for further details.

Yes, we offer a variety of loan and mortgage options tailored to meet your needs. Discover our

Most 1st National Bank cards are enabled for international use. However, we recommend checking with us and informing us of your travel plans to ensure seamless transactions abroad.

1st National Bank’s routing number is 042208006.

Still have questions?

Get in touch with our support team. Email our support team, submit a contact form or call (513) 932-3221 today for personalized assistance. Remember, at 1st National Bank, we’re always here to help you Bank your best™.

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