ATM CARD, DEBIT CARD, & ELECTRONIC FUND TRANSFERS DISCLOSURES
Unauthorized Charges. Tell us AT ONCE if you believe your 1st National Bank Debit Card or ATM Card (“Card”) or Personal Identification Number (“PIN”) has been lost or stolen, or if you believe that an electronic fund transfer has been made without your permission using information from your check. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account, plus your maximum overdraft line of credit. If you tell us within the time allotted in the Account & Services Schedule after you learn of the loss or theft of your Card or PIN, you can lose no more the amount stated in that same schedule.
If you do NOT timely tell us after you learn of the loss or theft of your Card or PIN, and we can prove we could have stopped someone from using your Card or PIN without your permission if you had told us, you could lose up to the amount stated in the Account & Services Schedule.
Also, if your statement shows transfers that you did not make, including those made by card, code or other means, tell us at once. As provided in the Accounts & Services Schedule, if you do not timely tell us after the statement was sent to you, you may not get back any money.
If you believe your Card or PIN has been lost or stolen, call: (513) 932-3221 or (888) 932-3221 or write: Customer Service Department, 1st National Bank, P.O. Box 119, Lebanon, OH 45036, or email customerservice@bankwith1st.com.
You should also call the number or write to the address listed above if you believe a transfer has been made using the information from your account without your permission.
Business Days. For purposes of these disclosures, our business days are Monday through Friday. Federal holidays are not included.
Account Access. You may use your Card or PIN to (a) withdraw cash from your checking or savings account, (b) make deposits to your checking or savings account, (c) transfer funds between your checking and savings account whenever you request, and (d) pay for purchases at places that have agreed to accept the Card or PIN. Some of these services may not be available at all terminals.
Electronic Check Conversion. You may authorize a merchant or other payee to make a one-time electronic payment from your checking account using information from your check to (a) pay for purchases, or (b) pay bills.
Limitations on Frequency of Transfers. You may make any number of cash withdrawals from our terminals each day. You can use our point-of-sale transfer service for any number of transactions each day.
Limitations of Dollar Amounts of Transfers. See Account & Services Limitation Schedule.
Per Transfer Charge. There is no charge for transfers you make using our automated teller machines (“ATM”), 1st OnCall, or point-of-sale transfer service.
Fixed Charge. There is no fixed charge for services through our ATMs, 1st OnCall, or point-of-sale transfer service.
Confidentiality. We will disclose information to third parties about your account or the transfers you make (a) where it is necessary for completing of transfers, or (b) in order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant, or (c) in order to comply with government agency or court orders, or (d) if you give us written permission.
Terminal Transfers. You can get a receipt at the time you make any transfer to or from your account using one of our ATMs or point-of-sale terminals.
Preauthorized Credits. If you have arranged to have direct deposits made to your account at least once every sixty (60) days from the same person or company, you can call us at (513) 932-3221 or (888) 932-3221 to find out whether the deposit was made.
Internet Banking and Mobile Banking Transfers. You may initiate electronic fund transfers through our Online/Mobile banking platform. There is no limit to the frequency or dollar amount of Online/Mobile banking internal transfers, although, some accounts have specific limitations on electronic transfers that could incur a maintenance fee, see Fee Schedule. See Account & Services Schedule for more external transfer daily limits.
Zelle®. You may initiate or receive electronic fund transfers through Zelle®. Refer to Account & Services Schedule for daily limits.
1st OnCall Transfers. You may conduct internal transfers between your accounts with us through the 1st On Call telephone banking platform. There is no limit to the frequency or dollar amount.
Periodic Statements. You will get a monthly account statement unless there are no transfers in a particular month, in which you will get the statement at least quarterly.
Right to Stop Payment. If you have told us in advance to make regular payments out of your account, you can stop any of these payments by request in writing on forms provided by us. To issue a stop payment, call us at (513) 932-3221 or (888) 932-3221, email us at customerservice@bankwith1st.com, or write us at Customer Service Department, 1st National Bank, P.O. Box 119, Lebanon, OH 45036 in time for us to receive your request three (3) business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within fourteen (14) days after you call. See Fee Schedule for fees related to stopping payments.
Notice of Varying Amounts. If regular payments may vary in amount, then ten (10) days before the payment the person you will pay will tell you when the payment will be made and payment amount.
Exceptions to Electronic Transfers. We will not be liable for failing to complete your electronic transfer if, (a) through no fault of ours, you have insufficient available funds in your account, (b) the transfer would go over the credit limit on your overdraft line, (c) the automated teller machine where you are making the transfer does not have enough cash, (d) 1st OnCall or the ATM was not working properly and you knew about the breakdown when you started the transfer, (e) circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken, (f) or other exceptions stated in our agreement with you.