Secure Now Multi-Factor Authentication
More account protection. More peace of mind.
More account protection. More peace of mind.We’re taking account security to a whole new level with Secure Now.
Protect your account with Secure Now multi-factor authentication.
We’ve implemented a new two-factor authentication feature for account access, ensuring your banking experience remains safe.
What does multi-factor authentication mean for you?
- No more frustrating security questions when accessing your account
- No need to memorize your new passcode- each generated code is unique
- Each passcode is sent directly to your device for easier access
- Your account is more secure
How to enroll in Secure Now.
Getting started with Secure Now on mobile.
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1. Log in to the mobile app with your User ID and password or biometric login |
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2. After login in, you will be asked a security question to confirm your identity. Enter the answer to your security question and tap “Continue“. |
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3. Once your identity has been verified, you will see a screen like the one shown to the left. You can now receive a one-time verification code and enter it into the app for added security when logging in. Tap “Set up” to enroll in two-factor authentication on mobile. |
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4. Now select your default phone number and choose passcode delivery method – via text message or automated phone call. After making your selections, tap “Enroll” to continue. |
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5. After tapping “Enroll” users should receive a one-time passcode to their specified phone number. Enter the code when received, and tap “Verify“. |
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6. Enrollment successful! From now on, you will receive a one-time verification code before sensitive interactions and logins on your mobile device. You can manage two-factor authentication settings under the “More” menu. |
Already have Secure Now on your online banking? Here’s what you do.
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1. Log in to the mobile app with your User ID and password or biometric login |
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2. After login in, you should receive a one-time passcode to your default phone number. If you want to use a different phone number, you can tap the text highlighted to the left or access the “More” menu after logging in. |
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3. You should receive a one-time passcode to your specified phone number. Enter the code when received, and tap “Verify“. |
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4. Once the correct code has been entered, you will be able to access your mobile banking app and continue managing your finances. From now on, you will receive a one-time verification code before sensitive interactions and logins on your mobile device. |
Need help?
If you need help with setting up Secure Now or have any questions, call us at (513) 932-3221, submit a contact form, or visit a conveniently located banking center near you.
