Assistant Manager – Lebanon

An Assistant Branch Manager is responsible for the co-management of the branch under the direction of the Branch Manager. As a leader in our branch network, you will assist in driving all facets of sales, service and operations of the branch. You will also directly manage the branch service and operations team. You will motivate your team to achieve sales targets, acquire new consumer and business customers, initiate referrals to partners and deepen all existing customer relationships. Your success will be recognized because of how you proactively drive business inside and outside the branch.

Your responsibilities include:

• Welcomes and establishes relationships with customers
• Active within the Lebanon community and has established networks for sales development within Lebanon area
• Ability to perform at a high level, all expectations of a teller while providing exemplary customer service
• Educate customers on how to leverage technology (i.e. ATM, Mobile Banking, On-Line Banking, Zelle, etc.) to conveniently process their transactions
• Educate and refer customers to other areas of the bank to deepen relationships and build strong internal partnerships
• Motivate, coach, and develop colleagues while employing a disciplined performance management process
• Adhere to all operational, security, risk, and regulatory policies and procedures.
• Demonstrate the ability to develop a deep knowledge of banking, transaction processes, cash handling, customer service, operations, systems technology and communication while maintaining up to date knowledge on all products, services, technology and policies

Basic Qualifications

• High School Diploma or GED
• 2 years of customer service in a goal driven retail sales position with an emphasis on consumer or business sales experience
• 1 year of leadership experience
• Proven dependability
• A strong focus on team work with co-workers and upper management

Preferred Qualifications

• Bachelor’s Degree
• Ability to speak Spanish

1st National Bank is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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